Retail & E-Commerce

Retail and e-commerce teams need to automate high-volume customer interactions across voice, SMS, and email without losing quality.

Built intelligent AI voice agents trained on each business's knowledge base to handle appointment bookings, lead generation, and 24/7 customer support — reducing operational load while lifting customer satisfaction.

Brick-and-mortar retail lacks real-time insight into customer sentiment and behavior.

Deployed a real-time facial-sentiment intelligence engine mapping customer emotion at scale across retail environments for edge analytics.